What shipment events will trigger the email notifications?

In Transit

Notify your customer with an email when their package is on its way to the destination.

Exception

Notify your customer with an email when the carrier found their package is undeliverable or just can’t complete the delivery because the package has been returned to the sender or it is lost/ damaged.

On Delivery

Notify your customer with an email when their package has been handed off for delivery or ready for pickup at the local office or postal facility.

Delivered

Notify your customer with an email when their package has been successfully delivered.View Template OFF